Privacy Policy

Slightly Technical LLC (“Slightly Technical,” “Company,” “we,” “us,” or “our”) respects the privacy of individuals who visit, access, or use the website located at https://www.slightlytechnical.rs and any related pages, products, services, digital content, memberships, or communications made available through that website (collectively, the “Services”). This Privacy Policy sets out the manner in which personal information is collected, used, disclosed, stored, and otherwise processed in connection with the Services.

This Privacy Policy is intended to apply a high standard of privacy protection on a global basis. Where applicable law in a particular jurisdiction provides additional rights or imposes more specific requirements, those local rights and requirements shall also apply to the extent required by law.

1. Identity of the Controller

The controller responsible for the processing of personal information described in this Privacy Policy is:

Slightly Technical LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: privacy@slightlytechnical.rs

Slightly Technical LLC does not currently appoint a separate Data Protection Officer or EU/UK representative.

2. Scope of This Policy

This Privacy Policy applies to personal information processed in connection with:

• visits to the website;
• purchases of digital products, including educational courses, educational PDF materials, schematics, guitar processor files, bundles, and similar downloadable resources;
• account registration and authentication;
• access to paid workshops, courses, and membership content;
• email newsletter subscriptions and marketing communications;
• customer support communications; and
• analytics, advertising, and cookie-based technologies used on the website.

3. Categories of Personal Information Collected

Depending on the manner in which an individual interacts with the Services, Slightly Technical LLC may collect and process the following categories of personal information:

3.1 Information provided directly

Personal information provided directly by a user may include:

• full name;
• email address;
• billing address;
• country or region;
• telephone number, where collected during checkout;
• account credentials, such as password-protected login details managed through authentication providers;
• purchase information, including products purchased, subscription or plan status, and transaction-related details;
• newsletter marketing preferences and consent choices; and
• any information voluntarily included in support emails or other direct communications.

3.2 Account and membership information

Where a user creates an account or accesses restricted content, personal information may include:

• name and email address associated with the account;
• account status;
• membership or access plan information;
• login records and related access history maintained by service providers used to manage member access; and
• product entitlement and content access information.

3.3 Information collected automatically

When a user visits the website, certain information may be collected automatically through cookies, pixels, and similar technologies, including:

• IP address;
• browser type and version;
• device type and operating system;
• approximate geographic location derived from IP address or browser signals;
• referring pages, pages viewed, session activity, and interaction data;
• identifiers associated with analytics or advertising technologies; and
• cookie consent choices and related preference records.

3.4 Information from third parties

Slightly Technical LLC may also receive information from third-party service providers used to operate the Services, including payment processors, membership and authentication platforms, analytics services, advertising partners, email service providers, automation tools, and content delivery services.

4. Sources of Personal Information

Personal information may be obtained from one or more of the following sources:

• directly from the individual;
• automatically from the individual’s browser or device when using the website;
• from payment service providers in connection with completed purchases;
• from account, membership, or authentication providers;
• from analytics and advertising partners;
• from email delivery or marketing service providers; and
• from automation or integration services used to connect business systems.

5. Purposes of Processing

Slightly Technical LLC may process personal information for the following purposes:

• to provide, operate, maintain, and secure the Services;
• to register user accounts and authenticate returning users;
• to process purchases and facilitate delivery of digital products;
• to provide access to courses, workshops, downloads, member areas, and future subscription-based offerings;
• to send transactional communications, including purchase confirmations, access notices, and service-related messages;
• to send newsletters, updates, promotions, and marketing communications where the individual has provided the required consent;
• to respond to inquiries and provide customer support;
• to monitor, analyse, and improve website functionality, content performance, product quality, and user experience;
• to measure website traffic, campaign performance, and audience engagement;
• to detect, prevent, and address fraud, abuse, security incidents, or unauthorised activity;
• to maintain internal business records and demonstrate compliance with legal obligations; and
• to enforce applicable contractual terms and protect the rights, property, or safety of Slightly Technical LLC, its users, and others.

6. Legal Bases for Processing

Where applicable law requires a legal basis for processing, Slightly Technical LLC relies on one or more of the following grounds:

6.1 Performance of a contract

Personal information may be processed where necessary to enter into, perform, or administer a contract with the user, including for:

• processing orders and payments;
• creating and managing user accounts;
• granting access to purchased products, workshops, courses, or memberships; and
• providing customer support related to purchased Services.

6.2 Consent

Personal information may be processed on the basis of consent, including where:

• a user opts in to receive newsletters or marketing communications;
• a user consents to the use of non-essential cookies or similar technologies, including analytics and marketing cookies; or
• applicable law otherwise requires consent for particular processing activities.

Where processing is based on consent, consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6.3 Legitimate interests

Personal information may be processed where necessary for the legitimate interests of Slightly Technical LLC or a third party, provided such interests are not overridden by the rights and freedoms of the individual. These interests may include:

• operating and improving the website and Services;
• protecting the Services from misuse, fraud, or security threats;
• understanding usage patterns and improving product relevance;
• maintaining business records;
• administering communications with users; and
• managing community-related interactions associated with the Services.

6.4 Legal obligations

Personal information may be processed where necessary to comply with applicable legal or regulatory obligations, including accounting, tax, record-keeping, law enforcement, and lawful disclosure requirements.

7. Payments

Payments for products or services made available through the Services are processed by third-party payment providers, including Stripe and, where made available, PayPal or successor payment partners used in the Company’s checkout flow. Payment card data is not stored directly by Slightly Technical LLC unless explicitly stated otherwise. Payment processors may independently collect and process payment-related information in accordance with their own privacy notices and legal obligations.

8. Membership, Authentication, and Access Management

User account registration, authentication, plan management, and access to restricted content may be handled through third-party providers, including Memberstack. These providers may process account credentials, login activity, membership status, and related access information for the purpose of securing and administering user access to purchased or subscribed content.

9. Email Communications

Slightly Technical LLC may send the following categories of email communications:

• Transactional communications, including order confirmations, account notices, access-related messages, and service updates necessary to provide the Services.
• Marketing communications, including newsletters and promotional emails, where the recipient has expressly opted in, including by checking a consent box during registration or similar sign-up flow.

Recipients may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the message or by contacting privacy@slightlytechnical.rs.

10. Analytics, Advertising, and Tracking Technologies

The website uses analytics, advertising, and related tracking technologies, which may include Webflow analytics tools, Google Analytics, Meta Pixel, and other comparable technologies adopted from time to time. These technologies may be used to measure traffic, understand user interactions, improve website performance, assess marketing effectiveness, and support relevant advertising activities.

Where required by applicable law, non-essential technologies are deployed only after the user has provided consent through the website’s consent management platform. Users may modify or withdraw their cookie preferences at any time through the website’s cookie preference controls. Additional information is set out in the Cookie Policy and Cookie Declaration.

11. Disclosure of Personal Information

Personal information may be disclosed to, or processed by, the following categories of recipients where reasonably necessary for the purposes set out in this Privacy Policy:

• website hosting and website platform providers, including Webflow;
• content delivery and infrastructure providers, including Bunny CDN;
• payment processors, including Stripe, PayPal, and future payment or reseller platforms adopted by the Company;
• membership, authentication, and account management providers, including Memberstack;
• email communication and marketing providers, including Memberstack email functionality and Brevo;
• analytics and advertising providers, including Webflow analytics tools, Google Analytics, and Meta Pixel;
• automation and workflow providers, including n8n;
• professional advisers, auditors, insurers, or legal counsel where reasonably necessary; and
• courts, regulators, law enforcement authorities, or other public bodies where disclosure is required by law or reasonably necessary to protect legal rights.

Slightly Technical LLC does not sell personal information in the ordinary sense of transferring personal information for money. However, certain advertising or analytics practices may be treated as “sharing” or similar regulated activity under some privacy laws, and the Company will honour applicable rights where such laws apply.

12. International Transfers

Because Slightly Technical LLC operates globally and relies on service providers located in multiple jurisdictions, personal information may be transferred to, stored in, or accessed from countries other than the country in which the individual resides, including the United States and other jurisdictions where the Company or its service providers operate.

Where applicable law requires safeguards for international data transfers, Slightly Technical LLC will rely on appropriate measures made available by relevant providers or recognised under applicable law, which may include contractual safeguards or other lawful transfer mechanisms.

13. Data Retention

Personal information is retained only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In general:

• account and access information may be retained for as long as the account remains active and for a reasonable period thereafter;
• purchase, transaction, and financial records may be retained for longer periods where necessary for accounting, tax, audit, or legal compliance purposes;
• marketing data may be retained until the individual unsubscribes, withdraws consent, or the data is no longer required;
• technical logs, security records, and cookie-consent records may be retained for a limited period appropriate to security, troubleshooting, and compliance needs; and
• where data is no longer needed, it may be deleted, anonymised, or securely archived as appropriate.

While retention periods may vary depending on category and purpose, the Company generally aims not to retain ordinary personal information longer than is reasonably necessary and, where appropriate, may review inactive data after approximately two years.

14. Data Security

Slightly Technical LLC implements reasonable technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access. Such measures may include access controls, vendor management, secure service providers, and other safeguards appropriate to the nature of the information processed.

Notwithstanding the foregoing, no system, platform, or transmission over the Internet can be guaranteed to be completely secure. Individuals therefore provide information at their own risk to the extent permitted by law.

15. Children’s Privacy

The Services are not directed to children under the age of 16, and Slightly Technical LLC does not knowingly collect personal information from children under 16. If the Company becomes aware that personal information relating to a child under 16 has been collected without appropriate authorisation, the Company will take reasonable steps to delete or anonymise that information as appropriate.

16. External Platforms and Communities

The Company may from time to time invite users to participate in external community platforms, such as Discord. Participation in such platforms is voluntary. Personal information processed through those external platforms is subject primarily to the privacy practices and terms of the relevant third-party provider. Users should review the applicable policies of those external services before participating.

17. Privacy Rights

Depending on the individual’s location and applicable law, the individual may have certain rights in relation to personal information, which may include the right to:

• request access to personal information;
• request correction of inaccurate or incomplete personal information;
• request deletion of personal information in appropriate circumstances;
• request restriction of processing;
• object to certain processing activities;
• request portability of certain personal information;
• withdraw consent where processing is based on consent;
• request information about categories of data collected, used, disclosed, or shared; and
• lodge a complaint with a competent supervisory authority or regulator where applicable.

Slightly Technical LLC seeks to apply privacy protections globally and to honour additional rights granted under local law where such rights apply.

To exercise privacy rights, please contact: privacy@slightlytechnical.rs

The Company may request information necessary to verify identity before acting on a request. This is done to protect personal information and ensure that rights are exercised only by the appropriate individual or authorised representative.

18. Do Not Track

The website may not respond to browser-based “Do Not Track” signals in a uniform manner, as no universally accepted standard for such signals currently exists. Users may instead manage cookie preferences through the cookie preference tools made available on the website, where applicable.

19. Changes to This Privacy Policy

Slightly Technical LLC reserves the right to amend or update this Privacy Policy at any time in order to reflect changes in legal requirements, business practices, website functionality, or service providers. Any revised version will be posted on the website with an updated “Last updated” date. Where required by law, appropriate notice of material changes will be provided.

20. Contact

Any questions, requests, or concerns concerning this Privacy Policy or the Company’s privacy practices may be directed to:

Slightly Technical LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: privacy@slightlytechnical.rs